Sales Management System
We are going to completely rewrite the prospective or sales management system so that it can take into the advantage of our recent added features.
By integrating it fully with the new customer management system, it will save time in setting up new client and job lately.
All communications, including the new “Talk” or real-time communications with the prospect will be saved at customer level for future reference.
At this stage, we do welcome your comment and suggestion to make this feature a useful one.
Receipts and Statements
Further to the requests from Grace of Sun Hing–
We are going to add a feature called “Print Receipts” and Print Statements” to the Settlement function.
We will use the report format for fast printing of payment receipts for Settlement of invoices, Client deposit and advances as well as for the Trust monies deposits.
For account statements, we will again use the standard report format to print out the account history of a client.
Enhancement to Invoicing
Grace and her colleagues of Sun Hing, a listed company, had made some very good proposals during our product demonstration:
They have proposed that we should allow inputting of discount right under the Billing rather than at Pro forma invoicing.
If there is a discount, the manager can enter that discount directly on that billing schedule instead of letting the finance people to process the pro form invoice first and then enter the discount later. That really make a lot of sense to us.
The other suggestion is to record the time and the person who pressed that “Confirmed to Bill” button for security purpose.
Once confirmed, all fields would be “locked” for security purpose. The team also suggested that we should produce the Payment Receipts, Account Statement as well as Collection Reminders.
We would like to take this opportunity to say a word of thanks to Grace and her team for their kind suggestions.
We will make the adjustment as soon as possible.
CSA Data Transfer
If you are planning to implement the automated CSA data transfer program to CPAnywhere, please call us for the software program as well as the note for installation.
After installing the program you will be able to view all of your up-to-date status of your clients on your mobile phone.
A/R
We finally did it!
Thanks to the seminar’s participants’ suggestion regarding the ability to view a company’s overall accounts receivables by just clicking one button.
We start using bright colors and easy to read format to present those important information to decision makers.
For those who have attended the last seminar with the OR code and personalized user ID as well as current users, you can go to your CPAnywhere mobile login and click the AR button to see the difference.
Clients’ File Cabinet
Today, we have received many suggestions from the CSA to CPAnywhere seminar participants-
One idea that really stood out is the software’s ability to send documents to clients directly through CPAnywhere and then deposit them into the client’s private file cabinet.
We were overjoyed because this is exactly what we are doing, to build a public client based CPAnywhere with “talk”, file cabinet and events ability, similar to the full CPAnywhere and is free to CPAnywhere users’ clients to use.
To the beautiful attendees, we like to say, “Thank You”!
Overtime
One client has insisted for us to add a separate line entry for Overtime hours in Timesheet.
The reason is that they can keep track of any overtimes incurred for each assignment.
In terms of cost, it can reflect more accurately the true cost. We agreed.
If you choose to add this feature into your system, all you need to do is to go to Company Setting and click “yes” to Overtime reporting. All timesheet entries and reporting will include the separate overtime charges.
It will also reflect on Profitability Report as a separate section on OT.
Invoicing
We just received a report from K.C. Oh & Co., CPA that there are discrepancies between the Invoice Journal and the Journal Entries.
Upon careful analysis, we found out that the problem arises from the incorrect entry of the client deposits into Service Charges in negative amount.
The correct way is to first set up that 100,000 in Client Advances and Deposit. Then apply that 100,000 deposit in Invoicing so that the actual accounts receivable is 100,000 less than the gross invoice amount.
By putting a negative number in Service Charges and then apply it to Invoicing in negative amount, the face value of the invoice is correct but the underlying journal entries are all incorrect.
In order to avoid this situation, we will do the following:
- Stop allowing negative numbers to be entered in Service Charges.
- In Invoice Maintenance, we will add the detail journal entries there so that users can see exactly what the journal entries will look like.
- Just a thought, we can in fact put in the net effect on each account type there. For example, by applying that negative amount service charges, the net effect to revenue will be lowered than the actual revenue so that user can have more information about the transaction.
This has been a great exercise. It took us three persons, one whole day and many programming in order to find out the problem.
We surely do not want our users to suffered the same.
So, we will put those necessary analysis and correlation into the System immediately.
It looks like that our user had created the wrong entries in the wrong place but it is in fact our responsibility to prevent things like this from happening.
If you do find out any glitches please do let us know so that we can make it better.
Thank you!
Mailing Label
Fan Chan & Co., CPA has requested that we add the mailing label printing option under the CRM function.
We agreed. The new function will export the requested mailing list to an XML formatted file and displayed in Excel worksheet for verification and modification before printing.
Power to talk to clients
For those who had attended the seminar, thank you for your insights and comments.
One interesting comment coming from the participant is that whether they can use the system to “talk” to their clients confidentially and with just a touch of a button? The answer is yes.
We are going to roll out the client side mobile phone based web app so that you can “talk” to you client anytime, anywhere.