P & L Associates is the developer of CSA.
We sell the product and deliver supporting services to users directly in Hong Kong.
Technical Support
P & L Associates is founded and based in Hong Kong and has maintained our office in Central since 1991.
It is because the majority of our earlier users are located in Central or its surrounding areas, our staff can visit their offices easier and vice versa.
We value in-person interaction with our users.
It is because the majority of our earlier users are located in Central or its surrounding areas, our staff can visit their offices easier and vice versa.
We value in-person interaction with our users.
With the real presence of technical support staff (including programmers) locally, we can respond to users’ issues instantly without any time difference.
Practice Support
According to experience, the majority of the calls from our users are practice-related rather than technical ones, especially when laws or regulations are amended or new provisions are introduced.
One of the most popular questions is “usually how other practitioners are handling this situation”. With a large user base, we frequently would be the first ones to encounter those fresh practice questions.
After the issues are clarified, we can share the opinions with other users so that they don’t waste much time on the same cases.
After the issues are clarified, we can share the opinions with other users so that they don’t waste much time on the same cases.
Triangle Relationship
Most companies choose to use CSA because they trust our technical team’s past efforts.
Whenever there are new legislations related to company secretarial matters, we first find out how those changes would affect our users and how they can be adopted into the system.
Whenever there are new legislations related to company secretarial matters, we first find out how those changes would affect our users and how they can be adopted into the system.
The Companies Registry has always been one of the best agencies in customer service.
Its proactive approach has benefited practitioners in getting a clear and concise direction in fulfilling their statutory obligations on behalf of their clients.
Its proactive approach has benefited practitioners in getting a clear and concise direction in fulfilling their statutory obligations on behalf of their clients.
P & L Associates is fortunate enough to be our users’ advocator in making sure that the CSA’s workflow and their final output are meeting the stringent standards set by the authorities.
To sum it up, the interaction is like this Practitioners-CSA-Authorities triangle relationship:
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